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FAQs

1. Do I need an account to place an order?

No you don't need an account to place an order, you can check out as a guest.  We recommend creating an account though so you can keep track of your orders and enjoy faster checkout int he future.


2. What payment methods do you accept?

We accept credit cards and payments through Stripe, PayPal and bank transfer.  We are looking to add more and more payment methods so keep tuned for more updates soon.


3. What shipping methods do you provide?

We ship to all major geographies from Australia.  We offer a standard flat rate of shipping as well as an express shipping class. 


4. How long will it take to receive my order?

Depending on your location you can expect to receive your product within 5-15 days on average if you choose our standard shipping rate and between 3-5 days if you go with our express shipping option.


5. How long will it take to receive my order?

Given the nature of our products being consumables we cannot accept returns for any of our products.  If our product arrives and the packaging is damaged or broken for any reason please complete our returns form here.


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